SERVICE &
SUPPORT

Technical Support

We are constantly working to make our products as simple and user-friendly as possible. We also know that a little explanation makes getting started even easier.

The following video tutorials can help you to do the basics and initial settings quickly and easily by yourself. 

For the latest and best information specific to your Rheonik Coriolis Flow Meter, refer to the User Manuals. This information is specific to your sensor and transmitter and is based on the options and software version you have purchased. 

All relevant documents can be found at the Product taps "Downloads".

For further questions to our support team click here

Part 1 – Get started / Installation

 

QR Codes on RHM & RHE (Tutorial 1.0)

Part 2 – Operation & Basic Settings

 

HMI Button Functions (Tutorial 2.2/2.3)

 

Zero Point Calibration (Tutorial 2.4)

 

Change of Flow Direction (Tutorial 2.5)

 

Setting a Measurement Unit (Tutorial 2.6)

 

HMI Totalizer Reset (Tutorial 2.7)

 

Filter/Damping Setting (Tutorial 2.8)

 

Measuring Display, Lighting Configuration, Background Color (Tutorial 2.9)

Part 3 – Configuration / Test of Outputs, Inputs & Interfaces

 

Analog Outputs, 4 – 20 mA & Fire State Configuration (Tutorial 3.1)

 

Digital Outputs, Puse/Frequency Outputs Configuration (Tutorial 3.2)

 

Digital Outputs, #DO1/2/3/4 as Status Outputs (Tutorial 3.3)

 

Digital Inputs, #DI 1/2 (Tutorial 3.4)

 

 

 

Analog Input (Tutorial 3.5)

 

Modbus RS485 Interface (Tutorial 3.6)

 

Ethernet Interface (Tutorial 3.7)

 

Output Test Function (Tutorial 3.8)

Welcome to Rheonik Support

Fast, uncomplicated, flexible and open to all questions, even about special solutions: Our technical support team is happy to assist you. Whether it's commissioning or ensuring that processes run smoothly and efficiently.

Send us your challenge and we will get back to you.